Terms and Conditions
PREAMBLE
These General Terms and Conditions (GTC) govern the contractual relationship between the service provider (hereinafter referred to as "the Provider") and any natural or legal person using its services (hereinafter referred to as "the Client").
The Provider offers artistic direction, visual identity and brand strategy services, including the design of custom graphic universes, the creation of visual and editorial systems, as well as strategic support for brands. Any order implies full and complete acceptance of these General Terms and Conditions.
1. Identification of the Provider
Company Name: Le Studio Acerola
Legal Status: Sole Proprietorship
SIRET: 93906510800010
Email: hello@lestudioacerola
Website: www.lestudioacerola.com
2. Purpose
The purpose of these T&Cs is to define the terms and conditions under which the Provider provides artistic direction, visual identity and brand strategy services to the Client.
3. Proposed benefits
The Provider offers the following services:
– Artistic direction and brand design: design of customized visual identities, creation of coherent graphic systems and universes, development of logos and visual elements for printed and digital media;
– Strategic writing: formulation of editorial and narrative content aligned with the brand’s identity (storytelling, presentation texts, micro-content).
The exact details of the mission are specified in a personalized proposal sent to the Client before the validation of the project.
4. Ordering
Any order for the provision of services is subject to a detailed quotation, specifying the proposed services, delivery times and price. The quotation must be accepted by the Customer for the order to be considered firm and final.
5. Rates and payment terms
5.1 Rates
Rates are expressed in euros and excluding taxes, unless otherwise stated. The applicable rate is the one in force at the time of the order.
5.2 Terms of payment
Payment of services is made according to the following terms:
— 30% down payment on order;
— Balance upon delivery of services.
Payments can be made by bank transfer or any other means specified in the quote.
In case of late payment, penalties of 12% per day of delay may be applied, as well as a lump sum compensation of 40€ for recovery costs.
6. Delivery times
Delivery times are specified in the quote. These times are indicative and may be modified in exceptional circumstances.
7. Obligations of the Provider
The Provider undertakes to provide the services ordered with care and diligence, in accordance with the terms of the accepted quotation.
8. Obligations of the Client
The Client undertakes to provide the Provider with all the information necessary for the proper performance of the services, including content, texts, images or other elements to be integrated.
The Customer also undertakes to comply with the agreed payment deadlines.
9. Intellectual property
The deliverables made by the Provider remain its property until full payment of the services. Once the payment has been made, the Client benefits from the rights of exploitation of the deliverables within the scope defined by the quotation.
10. Right of withdrawal
In accordance with the legislation in force, the Customer has a right of withdrawal of 14 days from the signature of the quotation, unless the performance of the services has begun with his prior agreement.
11. Liability
The Provider shall not be held liable for any direct or indirect damage caused by the use of the deliverables.
12. Confidentiality
The Provider undertakes to preserve the confidentiality of information transmitted by the Customer in the course of the service.
13. Litigation
In the event of a dispute, the parties undertake to seek an amicable solution. If this is not the case, the competent court shall be that of the registered office of the Provider.